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Known Problems or Issues with the Humax F1-CI
There are no major problems reported with the latest version of Software.
We now have storage for 200 bouquets, and 1000 channels - this makes the F1-CI really
useable as a multi-satellite receiver. However, with two CAMs, just the channels on Astra
and Hotbird can approach the 1000 mark. This may be the only reason I change my F1-CI for
something else.
Known Problem with built in Irdeto CAMs There have been some reported problems with the
built-in Irdeto CAM's not working with certain services (noteably the German Premier
Service).
There is a fix for this, and your local Humax dealer should have the details. As far as I am
aware it involves 'upgrading' the built-in CAM to behave like the CI All-Cam which does work
with these packages.
Known Problem with some ViaAccess CAMs
There have been some reported problems with the
plug-in ViaAccess CAM's on Humax and Galaxis boxes (not on the CI-VA of course!).
The problem seems to be with the older version of the CAM, which has no serial number
on the back. The newer type work fine and DO have a serial number on them.
If you have been experiencing problems, it is probably worth going back to your dealer
and exchanging the CAM for the newer type. This information was posted to the Humax-Users
e-mail list by Robbert, thanks :-)
Still got a Problem / Query ?
If you have a query that cannot be answered elsewhere, join the Humax-Users group
and ask the question. Details of how to join can be found by clicking the link on the
left-hand frame.
If you need to contact Humax, for technical support, please go to the Humax Website,
log into HCSA, and raise a tecnical query there.
When contacting either Humax or the Humax-Users group, please include your e-mail address,
and please include as much information about the problem as you can.
Make sure you include the details from the 'STATUS' screen of your Humax receiver, as this
will enable them to determine the current software and hardware type you are using.
